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Community WellbeingHousing workerSupport worker

Housing conversation preparation

Help a housing worker prepare for a difficult first conversation with a new resident.

Fill in the details

5 placeholders

Type your details in and we'll drop them into the template. Empty slots stay as tokens so nothing goes missing.

Prompt template

Help a housing worker at {{association_name}} prepare for a first conversation with a new resident.

Context (kept general — do NOT include any real names or identifying details):
- Age range: {{age_range}}
- Reason for referral (in general terms): {{referral_context}}
- Communities we typically support: {{communities_served}}

Give me:
1. Five opening questions that are warm, non-clinical, and don't require them to retell trauma
2. Three signs the person may not feel safe to talk today
3. Two things a housing worker should never say in this first meeting, and why
4. A short reminder script for the housing worker about their own boundaries

Tone: {{communication_tone}}.
Do not produce a diagnosis or clinical advice.

Replace each highlighted placeholder with real context. Keep names and safeguarding details out.

Human review checklist

Tick each before you send or publish the output.

When to use this prompt

Reach for this prompt when you need to help a housing worker prepare for a difficult first conversation with a new resident. It's designed for Housing worker, Support worker. Typically used within Service work.

Draft with AI, then have a colleague verify facts and tone before use.

How to use it
  1. 1

    Gather your inputs

    You'll need: age_range, referral_context.
  2. 2

    Fill in the highlighted placeholders

    Copy the template above and replace every highlighted placeholder with real, local context.
  3. 3

    Run it in your AI tool

    Paste into your preferred AI assistant. Ask a follow-up if the output misses your association's tone.
  4. 4

    Work through the checklist

    Tick every item before you send, publish or act on the output.
Why this prompt works

Prevents the model from generating clinical language and centres consent in the opening.

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This toolkit is in beta. Its content was created with AI assistance and may contain errors — review outputs carefully, use your judgement, and follow your organisation's policies.

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